||Welcome to The CCS Companies
Organizations of all sizes and across all industries can benefit from Business Process Outsourcing. CCS provides a wide spectrum of tailored solutions to address specific business challenges.
The success of our programs are largely based upon collaboration with our clients, and consultatively applying best practices which we have mastered from decades of volume-based servicing experiences. No matter the scale or degree of complexity, CCS will partner, consult, and design a tailored solution to meet specific outsourcing requirements.
We focus dedicated management, support personnel, and tailored system applications to deliver exceptional “industry specific” servicing solutions. Today, many of the nation’s largest companies rely upon CCS to support their non-core business processes. Our extensive experience managing a high profile client base, coast to coast, makes CCS a unique partner for all your outsourcing needs.
CCS offers seasoned solutions to the following industries; Cable, Education, Financial Services, Healthcare, Insurance, Retail, Telecommunications, and Utilities.
Reduce internal costs
Multi-channel contact programs leverage automated voice messaging, text messaging and email.
Sophisticated interaction with your customers via live agent strategies
High-volume consumer and complex commercial / responsible party obligations