For many decades, high profile retailers have relied upon CCS to implement a wide range of outsourcing programs (e.g. automated welcome / promotional announcement calls, application processing, order / delivery confirmation, early out billing, third party collection, etc).

CCS supports all stages of the customer lifecycle: beginning with the initial sale of product or service; to troubleshooting / customer support; to the skillful collection of past due accounts. Our staff is comprehensively trained in all aspects of your products and/or services, and will handle your customers as a professional, fluent, and seamless extension of your business unit.

Our primary goal is to meet our clients’ performance expectations; ongoing QA / Compliance Monitoring assures that each objective is consistently met. With regard to placements, our organization has achieved multiple security and compliance accreditations to meet stringent data protection requirements.

Please explore Solutions on the navigation bar to view industry related programs and services.